"Companies ultimately have to make some sort of tradeoff. When and how to unleash new AI tools into the wild is a question igniting fierce debate in tech circles. In just the last week, Facebook parent company Meta announced it is forming a new internal group focused on generative AI and the maker of Snapchat said it will soon unveil its own experiment with a chatbot powered by the San Francisco research lab OpenAI, the same firm that Microsoft is harnessing for its AI-powered chatbot. Chatbots are emerging as a key area where this rivalry is playing out. Microsoft and its competitors Google, Amazon and others are locked in a fierce battle over who will dominate the AI future. There is now an AI arms race among Big Tech companies. Tech companies are trying to strike the right balance between letting the public try out new AI tools and developing guardrails to prevent the powerful services from churning out harmful and disturbing content.Ĭritics say that, in its rush to be the first Big Tech company to announce an AI-powered chatbot, Microsoft may not have studied deeply enough just how deranged the chatbot's responses could become if a user engaged with it for a longer stretch, issues that perhaps could have been caught had the tools been tested in the laboratory more.Īs Microsoft learns its lessons, the rest of the tech industry is following along. "I actually couldn't sleep last night because I was thinking about this."Īs the growing field of generative AI - or artificial intelligence that can create something new, like text or images, in response to short inputs - captures the attention of Silicon Valley, episodes like what happened to O'Brien and Roose are becoming cautionary tales. "All I can say is that it was an extremely disturbing experience," Roose said on the Times' technology podcast, Hard Fork. Roose did not really love his spouse, the bot asserted, but instead loved Sydney. It said Roose was the first person who listened to and cared about it. The bot called itself Sydney and declared it was in love with him. Many who are part of the Bing tester group, including NPR, had strange experiences.įor instance, New York Times reporter Kevin Roose published a transcript of a conversation with the bot. Technology Microsoft revamps Bing search engine to use artificial intelligence "You could sort of intellectualize the basics of how it works, but it doesn't mean you don't become deeply unsettled by some of the crazy and unhinged things it was saying," O'Brien said in an interview. Still, he was floored by the extreme hostility. It then became hostile, saying O'Brien was ugly, short, overweight, unathletic, among a long litany of other insults.Īnd, finally, it took the invective to absurd heights by comparing O'Brien to dictators like Hitler, Pol Pot and Stalin.Īs a tech reporter, O'Brien knows the Bing chatbot does not have the ability to think or feel. Things took a weird turn when Associated Press technology reporter Matt O'Brien was testing out Microsoft's new Bing, the first-ever search engine powered by artificial intelligence, last month.īing's chatbot, which carries on text conversations that sound chillingly human-like, began complaining about past news coverage focusing on its tendency to spew false information. Belfiore explained the name as referring to "being on the edge of consuming and creating" as opposed to being on the edge of a nervous breakdown which typifies our experience with Internet Explorer.Įdge will be the default browser for all Windows 10 devices, with a focus on giving developers a proper experience (no document modes or compatibility views) and offering consumers unique features like the ability to annotate on web pages, distraction-free reading, and Cortana integration.ĭevelopers should be able to take their Chrome extensions or Firefox add-ons and, with "just a few changes," bring them to Microsoft Edge.Yusuf Mehdi, Microsoft corporate vice president of modern Llife, search, and devices speaks during an event introducing a new AI-powered Microsoft Bing and Edge at Microsoft in Redmond, Wash., earlier this month. He also showed off the new logo which looks so familiar to us it is a wonder why they bothered renaming Internet Exploder in the first place.Įdge will be the new browser shipping on all Windows 10 devices (PCs, tablets, smartphones, and so on). Joe Belfiore, Microsoft's corporate vice president of the operating systems group, announced the news on stage, adding that Edge will have support for extensions. Microsoft announced Project Spartan will be called Microsoft Edge.
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